PRIVACY POLICY

Overview

This practice is committed to complying with the Privacy Act 1988, the Australian Privacy Principles 2014, and the privacy provisions of all applicable legislation.

This privacy policy covers all personal information we hold, that is, information or an opinion about an individual whose identity is apparent or can be reasonably ascertained from that information or opinion. This includes information collected through our practice, over the phone, and via our website.

Collecting Information

When we collect personal information from an individual, we will ensure that we do so in a fair manner and provide details on how to contact our organisation.

We will only collect information necessary for one or more of our functions or activities.

We will inform individuals of the purpose for which their personal information is collected.

If we collect sensitive information (as defined under the Act), we will treat it with the utmost security and confidentiality. We will ensure that it is not collected for any purposes other than those for which we have obtained the individual’s consent, unless required by law or under exceptional circumstances described in the Act.

If an individual chooses not to provide requested information, we will advise them of any consequences this non-disclosure may have. For example, withholding certain information may limit our ability to provide relevant offers or services.

Disclosing Information

We will only disclose personal information in accordance with the Privacy Act. This means that personal information may be disclosed:

- For the purposes for which it was collected and for related purposes that the individual would reasonably expect;

- Where we have the individual’s consent to do so;

- As required by law;

- Under other circumstances where permitted under the Act.

In the course of our business activities, we may need to disclose some of your personal information to relevant staff.

Unauthorised Disclosure or Access

Our practice is committed to protecting individuals’ privacy. Any unauthorised disclosure of or access to personal information by employees or contractors will be treated as a serious breach of this policy, and appropriate action (which may include disciplinary or legal action) will be taken.

Opt-out

Individuals will always have a free method of contacting us to request to “opt-out” of receiving any product offers or communications.

Access to Personal Information

Individuals may request access to their personal information. However, our practice may occasionally need to deny access in accordance with exemptions contained in the Act.

Security

Our goal is to protect the personal information collected by our practice. Personal information will be managed confidentially and securely and destroyed appropriately when no longer required. We will monitor and implement appropriate technical advances and management processes to safeguard personal information.

Data Quality

We will take all reasonable steps to ensure that the data we collect, use, or disclose is accurate, complete, and up to date and has been obtained directly from individuals or other reputable sources.

Privacy Inquiries

Privacy-related inquiries or concerns can be directed to our practice.

Availability and Review of Policy

We will make our privacy policy available upon request and provide a link to this policy on our website. This policy will be reviewed periodically, and any amendments will be incorporated into the updated policy.